Privacy Policy

Nico Automation (nicoautomation.com). Last updated: 12 October 2026

This policy explains what personal information we collect through nicoautomation.com, why we collect it, and your rights. We have tried to keep it in plain English.

1. Who we are

Nico Automation is run by Robbie Nicolaou, based in St Albans, UK. We are the "data controller", which means we decide how your information is used.

Contact: robbie@nicoautomation.com

2. What we collect

When you request a free automation audit

  • Your name
  • Your business name
  • Your email address
  • Your phone number
  • Your trade
  • Anything you tell us about what takes up most of your admin time

When you join the Van Office waitlist

  • Your name
  • Your email address
  • Your trade
  • Your answer to "What would you pay a month?"

When you email us

  • Your email address and anything you write to us.

Automatically

  • Basic technical data your browser sends to any website (such as IP address and device type), handled by our website host.

We do not ask for payment details on this website.

3. How we use it, and why

Reply to your audit request and contact you about it. Why we are allowed to: to take steps you asked for before any agreement.
Add you to the Van Office waitlist and update you about the app. Why we are allowed to: your consent.
Understand what tradespeople need and what price feels fair. Why we are allowed to: our legitimate interest in building useful products.
Keep records, keep the site secure, meet legal duties. Why we are allowed to: legitimate interests and legal obligations.

If we want to send you marketing emails, we will only do so with your consent or where the law otherwise allows it, and every email will have an easy way to opt out.

4. Who we share it with

We do not sell your information. We use trusted services to run the business, and they process your data on our behalf:

  • Webflow: hosts this website and receives form submissions
  • HubSpot: our customer record system, where enquiries and waitlist sign-ups are stored
  • Make: passes your form entries from this website to our customer record system
  • Google Workspace: our business email

Some of these providers are based outside the UK, including in the United States. Where this happens, we rely on the safeguards the law requires, such as approved contract terms.

5. How long we keep it

  • Audit enquiries: up to 24 months after our last contact with you, unless you become a customer
  • Waitlist sign-ups: until you ask us to remove you, or up to 24 months after Van Office launches
  • Emails: as long as needed to deal with your message

6. Your rights

Under UK data protection law you can ask us to:

  • Show you the information we hold about you
  • Correct anything that is wrong
  • Delete your information
  • Limit or stop how we use it
  • Give you a copy to move elsewhere
  • Stop using your information for marketing, or withdraw your consent at any time

Email robbie@nicoautomation.com and we will reply within one month.

7. Complaints

If you are unhappy with how we handle your information, please tell us first so we can put it right. You can also complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.

8. Changes to this policy

We may update this policy. The date at the top shows when it last changed.